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Welcome to our Magical Days Out application page

We are now accepting applications for Magical Days Out exclusively from partner organizations. These organizations can apply on behalf of the children they support. Additionally, we are welcoming new partner organizations to join us in offering this magical experience to even more children.

In time sensitive circumstances - we are accepting applications from families looking to apply for Magical Days Out for children with end stage illnesses – please get in touch via our email linked below. 

If you have a question regarding an application, you submitted earlier this year, please read the FAQs below. 

Know Before You Apply

If you’re a parent or guardian, please connect with your healthcare provider, a charitable foundation or support group to make an application on your behalf.

Before applying, please ensure that your child meets our eligibility criteria, listed below.

The child you are applying on behalf of will be eligible if they;

1) Are aged 2-18 years old, and

2) Are currently facing one of the below:

Serious/Long-term Illness

Registered disability

Live in a permanent or temporary care home

Living in foster care

Recently adopted

Impacted by domestic violence

Impacted by domestic abuse

Impacted by bullying

Be the child of a terminally ill parent/legal guardian

Has a terminally ill parent/legal guardian/sibling

Has a recently deceased parent/legal guardian/sibling

We ask all organizations to provide us with the following information:

  • 2 registered organization e-mail addresses (we do not accept @gmail, @yahoo etc)
  • The organization’s website
  • (If applicable) Charity Registration Number

On occasion, to fully assess your application we may request additional documentation such as doctor's notes or diagnostic report.

Frequently Asked Questions

You can only experience a Magical Day Out once.

Due to the high demand for tickets, we only accept applications from families that we have not previously supported. This is regardless of when tickets were received previously or if your family have additional children who meet our eligibility criteria.

Application processing times vary based on demand but typically take up to 4 weeks for an initial response.

Once you have applied you will receive an automated email from us, with a little more detail on the next stages of our process. We thank you for your patience as we carefully assess each application. We aim to complete eligibility checks within 10 days for Time-Sensitive applications – please see ‘What is a Time-Sensitive Application?’ FAQ below.

We will only ever email you.

When you apply through our website you will receive an automated response via email to let you know that we have received your application, this may go into your junk folder so please check there. All correspondence in relation to your application will come to you via email. We cannot accept any responsibility for any missed emails or missed days out because of missed emails, so please check your junk emails regularly.

You will not be able to pre-select a date until your application is successful. When this happens, you will be provided with information on selecting a date.

Here at Merlin’s Magic Wand, we provide tickets for children with life-limiting conditions. Should you need to apply for a Magical Day Out for a child with a 12 month prognosis or less, we would class this as a time-sensitive application.

Please note: applying for time-sensitive applications due to birthdays or anniversaries does not qualify as a time-sensitive application.

Ticket validity varies for each Merlin attraction and further information will be provided in your confirmation email if your application is successful. Please note that tickets are only valid for the calendar year you make the application in.

Remember to enjoy your Magical Day Out prior to the expiry date on your confirmation email. Expiry dates cannot be extended, and tickets cannot be reissued in the event you are unable to attend prior to this date.

Know Before You Go

Once your application has been accepted, we will send you a link to the official website for your chosen attraction, as well as ticket gift codes. You will need to use these codes and this link to book your Magical Day Out. We will also send you the accessibility information for this attraction as a link, so please look at this information should you or anyone visiting have any accessibility requirements. 

If you have any specific questions or queries about the attraction you are visiting, we advise you to visit their website or contact the attraction directly. 

Please note that in the United States, we can only provide complimentary parking for LEGOLAND® and Peppa Pig Theme Parks.

Merlin is committed to ensuring it's attractions are as accessible as possible for all guests. Please review the attraction's Accessibility Guides before your Magical Day Out. 

Find Out More Here

Organizations Please Apply Here

Fundraising

We often get asked if we can support individual fundraisers, organizations, or non profits with tickets, gifts, or events. It is our mission as a charity to create magical experiences for children who need them most; however, we only create these magical experiences through our three programs. Magical Days Out, Magic On Tour, and Magic Spaces. To find out more about specific asks, please see some questions answered below.

We often get asked if we can donate attraction tickets to individuals or non profits who are fundraising. Please Note: we are gifted Magical Day Out tickets by Merlin Entertainments and we are unable to use these tickets for anything other than our beneficiaries. We cannot gift tickets for fundraising events or initiatives. 

We are unable to donate Merlin's Magic Wand merchandise or any donated merchandise from the Merlin Attractions for fundraising events or campaigns. 

While we work with Merlin Attractions to make our three Magical Programs happen, we cannot support any external fundraising ideas or initiatives that you wish to create at a Merlin Attraction.  

We welcome ideas for fundraising, however, cannot plan events at or in attractions. 

We hope you have a #Magical time

Young child playing in a touch pool
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